标题: BLACK SHARK 2 PRO CHINA ROM PROBLEM [打印本页] 作者: GoutamBS2P 时间: 2020-2-26 16:55 标题: BLACK SHARK 2 PRO CHINA ROM PROBLEM Hi Team Xiaomi
Good Day,
I purchased a Xiaomi Black Shark 2 Pro online on 26th Dec 2019. (12GB + 512GB, Green Black)
I have received a Chinese Version where most of the applications are in Chinese language, Half English and Half Chinese.
There is no notification on Xiaomi Black Shark to choose the China version or Global Version to choose, for which I got a wrong phone.
This phone is now became useless for me, (Not only me, but also many users who purchased)
Due to the mistake made by Xiaomi Black Shark, Not only me, but also many users who purchased are suffering.
App Store, AI, Game Center, Black Shark Account, Browser, Black Shark Service, Shark Time and many other Application are in Chinese language.
Its not a low cost phone that the user will throw and use another one.
No Google Support, Many other Applications also not supported.
The issue is reported many times in online forums, social media, public domains but no response from black shark.
the Suggestion
Black Shark at The Website Should mention in the Choose to Chinese Version, Ltd. Free Join or to Buy
Support the user to change the Chinese ROM to Global ROM.
Change the application language to English.
Support the official Google to install
Add Option to choose the language.
Remove dual language (use single language)
Solution
Release a software update with English language or Having an option to choose the language
Attached the screenshots. Hope Black Shark Team will come up with a solution. 作者: 放飛梦缃_ 时间: 2020-2-26 19:08 本帖最后由 放飛梦缃_ 于 2020-2-26 19:16 编辑
Hello, I'm very sorry for the trouble. Would I like to know if you are in Hong Kong? If you are in Hong Kong, there should be an international version of Xiaomi mall. I suggest you buy it on the international version of Xiaomi official website. At the same time, I'd like to give you feedback to the relevant engineers. Please wait patiently. I also suggest that you give feedback to Xiaomi mall customer service to see if you can change an international version of black shark 2pro. Thank you very much for your brand of black shark Support and love作者: nick陶 时间: 2020-2-26 19:30
Selling it,change an other phone.It's the only solution to your problem.作者: Mi_109552257 时间: 2020-2-26 20:44
Oh no my god作者: 孽缘劫 时间: 2020-2-27 01:56
不知道作者: Mi_2291768435 时间: 2020-2-27 07:35
这还有外国人？作者: GoutamBS2P 时间: 2020-2-29 22:34
放飛梦缃_ 发表于 2020-2-26 19:08
Hello, I'm very sorry for the trouble. Would I like to know if you are in Hong Kong? If you are in H ...
I am currently staying in Malaysia, So kindly suggest to solve it.